{"id":32872,"date":"2023-07-18T03:05:00","date_gmt":"2023-07-18T10:05:00","guid":{"rendered":"https:\/\/insidebigdata.com\/?p=32872"},"modified":"2023-07-17T12:31:46","modified_gmt":"2023-07-17T19:31:46","slug":"the-rise-of-ai-voice-assistants-balancing-convenience-and-security","status":"publish","type":"post","link":"https:\/\/insidebigdata.com\/2023\/07\/18\/the-rise-of-ai-voice-assistants-balancing-convenience-and-security\/","title":{"rendered":"The Rise of AI Voice Assistants: Balancing Convenience and Security"},"content":{"rendered":"\n<p>ChatGPT is the final nail in the coffin for voice assistants as we know them. The likes of Siri and Alexa have struggled for years to translate smart home dominance into profitability, with the latter <a href=\"https:\/\/arstechnica.com\/gadgets\/2022\/11\/amazon-alexa-is-a-colossal-failure-on-pace-to-lose-10-billion-this-year\/\" target=\"_blank\" rel=\"noreferrer noopener\">losing $10 billion and cutting 10,000 workers in 2022<\/a>.<\/p>\n\n\n\n<p>Now, generative AI is taking over the sector. The tech can understand natural language, learn from vast amounts of data and generate human-like responses, making it more efficient and user-friendly for voice assistants and devices in the Internet of Things (IoT).<\/p>\n\n\n\n<p>Microsoft\u2019s CEO <a href=\"https:\/\/www.ft.com\/content\/bab905bd-a2fa-4022-b63d-a385c2a0fb86\" target=\"_blank\" rel=\"noreferrer noopener\">recently called<\/a> current voice assistants \u201cdumb as a rock\u201d. Tomorrow\u2019s iteration will be anything but. Let\u2019s explore why \u2013 before the official arrival of advanced AI voice assistants \u2013 it\u2019s vital to secure them.<\/p>\n\n\n\n<p><strong>A short history of voice assistants<\/strong><\/p>\n\n\n\n<p>There\u2019s no denying voice assistants dominated the smart home of the 2010s. In fact, about 20 percent of US homes have Amazon\u2019s Alexa. Moreover, 140,000 products are compatible with Alexa and its operating system controls more than 300 million smart devices, such as lightbulbs or cameras.<\/p>\n\n\n\n<p>However, the start of this decade marks a transitory time for the sector. First, manufacturers are losing money. Monetizing voice commands is simply not profitable. Alexa is Amazon\u2019s biggest money loser and this problem echoes throughout the industry. In turn, companies are cutting resources to their respective divisions.<\/p>\n\n\n\n<p>Another challenge is the limited functionality of voice assistants. While they excel at simple tasks like setting timers or playing music, they often struggle with more complex requests. In addition, these devices cannot read user habits and make decisions autonomously, resulting in a more reactive than predictive experience. As a result, some see voice assistants as little more than glorified clock radios.<\/p>\n\n\n\n<p>The current iteration of voice assistants is not meeting consumer expectations. However, the emergence of generative AI could shift this narrative.<\/p>\n\n\n\n<p><strong>The arrival of AI<\/strong><\/p>\n\n\n\n<p>Generative AI promises breadth, flexibility and complexity to these devices like never before. Further, with greater investment and innovation, expect even more in-depth smart capabilities. Experts predict a voice assistant renaissance.<\/p>\n\n\n\n<p>For example, Natural Language Processing (NLP) allows these assistants to understand and interpret spoken language, enabling them to execute various task-based requests like turning on lights or setting reminders. But, of course, users want their voice assistants to be capable of more in-depth communication and problem-solving. This is where GPT-style technology comes into play. This combines advanced machine learning algorithms to generate human-like responses to open-ended questions or requests. By combining NLP with GPT-style responses, voice assistants can provide a more comprehensive and personalized user experience.<\/p>\n\n\n\n<p>Taken a step further, AI assistants will better leverage the data they collect. Over time, they will be able to understand your routine and act accordingly, whether it&#8217;s automatically starting your coffee pot or watering the lawn. Note that this could function without the voice command. The device instead becomes an autonomous assistant that understands your needs before they are spoken. This is the sci-fi dream to which voice assistants originally aspired.<\/p>\n\n\n\n<p>However, there\u2019s a catch. While this will lead to more individualized and intuitive interactions, these devices will know us intimately. Data security and privacy protection are therefore of the utmost importance.<\/p>\n\n\n\n<p><strong>The future of the smart home \u2013 and why it must be secure<\/strong><\/p>\n\n\n\n<p>Users and companies must not be blind to the dangers of more intelligent voice assistants. If compromised, these devices armed with machine learning and artificial intelligence can open a digital window into our homes.<\/p>\n\n\n\n<p>And history shows us that voice assistants are fallible. <a href=\"https:\/\/arstechnica.com\/information-technology\/2022\/03\/attackers-can-force-amazon-echos-to-hack-themselves-with-self-issued-commands\/\" target=\"_blank\" rel=\"noreferrer noopener\">Last year<\/a>, academic researchers discovered a security flaw that allows hackers to take control of Amazon Echo smart speakers and perform unauthorized actions, such as unlocking doors, making phone calls and controlling smart appliances. The exploit uses the device&#8217;s speaker to issue itself voice commands. If a spoken command begins with the wake word (typically &#8220;Alexa&#8221; or &#8220;Echo&#8221;), followed by a valid instruction, the Echo device will execute the command. The flaw was later patched up but it proves that hackers can and do find weaknesses.<\/p>\n\n\n\n<p>Before voice assistants and smart homes become truly intelligent, especially with access to treasure troves of data, they must be secure.<\/p>\n\n\n\n<p>The good news is consumers can take matters into their own hands. First, encrypt your home network. A good solution is to integrate a peer-to-peer communication platform to ensure commands only travel between client and device. Similarly, store your home network at the edge rather than in the cloud. This ensures your data will stay under your lock and key rather than a third party. Finally, review the data and security permissions of the voice assistant. Allow it to access some but not all of your network, thereby quarantining any potential hack.<\/p>\n\n\n\n<p>Consumers deserve the confidence that devices aren\u2019t selling their information to data brokers or bad actors. Then, and only then, can the voice assistant renaissance truly flourish.<\/p>\n\n\n\n<p><strong>About the Author<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"125\" height=\"83\" src=\"https:\/\/insidebigdata.com\/wp-content\/uploads\/2023\/07\/Carsten-Gregersen-Headshot.jpg\" alt=\"\" class=\"wp-image-32873\"\/><\/figure><\/div>\n\n\n<p><em>Carsten Rhod Gregersen&nbsp;is an IoT expert with more than two decades of experience in software and innovation. Carsten is the CEO and founder of&nbsp;<a href=\"https:\/\/www.nabto.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Nabto<\/a>, a peer-to-peer communication solution for connected devices.<\/em><\/p>\n\n\n\n<p><em>Sign up for the free insideBIGDATA&nbsp;<a href=\"http:\/\/inside-bigdata.com\/newsletter\/\" target=\"_blank\" rel=\"noreferrer noopener\">newsletter<\/a>.<\/em><\/p>\n\n\n\n<p><em>Join us on Twitter:&nbsp;<a href=\"https:\/\/twitter.com\/InsideBigData1\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/twitter.com\/InsideBigData1<\/a><\/em><\/p>\n\n\n\n<p><em>Join us on LinkedIn:&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/insidebigdata\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.linkedin.com\/company\/insidebigdata\/<\/a><\/em><\/p>\n\n\n\n<p><em>Join us on Facebook:&nbsp;<a href=\"https:\/\/www.facebook.com\/insideBIGDATANOW\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.facebook.com\/insideBIGDATANOW<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this contributed article, Carsten Rhod Gregersen, CEO and founder of Nabto, discusses how ChatGPT is the final nail in the coffin for voice assistants as we know them. The likes of Siri and Alexa have struggled for years to penetrate the smart home market, with the latter losing $10 billion and cutting 10,000 workers in 2022. Now, generative AI is taking over the sector. <\/p>\n","protected":false},"author":10513,"featured_media":32876,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"categories":[526,115,180,268,56,97,1],"tags":[437,656,1254,1147,96],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Rise of AI Voice Assistants: Balancing Convenience and Security - insideBIGDATA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insidebigdata.com\/2023\/07\/18\/the-rise-of-ai-voice-assistants-balancing-convenience-and-security\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Rise of AI Voice Assistants: Balancing Convenience and Security - insideBIGDATA\" \/>\n<meta property=\"og:description\" content=\"In this contributed article, Carsten Rhod Gregersen, CEO and founder of Nabto, discusses how ChatGPT is the final nail in the coffin for voice assistants as we know them. 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Topics include big data, data science, machine learning, AI, and deep learning. Enjoy! For this installment, we bring you the second episode of Fireside Chatbots featuring Greylock general partner Reid Hoffman\u2026","rel":"","context":"In &quot;AI Deep Learning&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/insidebigdata.com\/wp-content\/uploads\/2023\/01\/Podcast_shutterstock_612194837.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":34046,"url":"https:\/\/insidebigdata.com\/2023\/11\/30\/happy-birthday-chatgpt\/","url_meta":{"origin":32872,"position":4},"title":"Happy Birthday ChatGPT!","date":"November 30, 2023","format":false,"excerpt":"Today, November 30, 2023, mark\u2019s the first anniversary of OpenAI\u2019s ChatGPT. In the last year, the AI chatbot has secured support from major Silicon Valley companies and seen integration across various fields including academia, the arts, marketing, medicine, gaming, and government. 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